My challenge was a bag which was overweight. 1 woman retained expressing I could only just take fifty lbs, even when I explained to her I had been delighted to pay for overage expenses. This other lady wasn't much too helpful. Having said that, Nina Kong went really out of her approach to help me… contacting for information, wanting factors up…she even helped me transfer the bag to a safe site while I went through it to determine if I could rearrange and pull some pounds out.
Determined by this experience I'm able to only conclude that this apply appears being business as usual for American Airways, Particularly after witnessing signals about not removing cots from designated areas. How can an organization justify owning about 50 Grownups snooze on cots in an airplane terminal? This should be a concern for the hearth Marshals!
all to usually, administration is contacted when things go Erroneous…it's not one of those letters…..i am getting in touch with american airlines consumer service due to a wonderful flight attendant named MARITA LORDI (FA #nine
If I'm able to do that, why can’t try this? Below’s a suggestion. For the reason that agents can't see USAIR, why not give them use of the online market place to allow them to see available USAIR flights? There have been quite a few USAIR flights that might have looked after no less than 50 percent with the individuals that required to flights.
Bravo to American Airlines for providing the shock maximize towards your personnel. Rather than cowering for the disgruntled passenger on todays La Guardia flight. Simply because some attendents have been cheerful and wished him an extremely Merry Christmas. Definitely ?? It’s about time we took back again our greatest wishes and grumpy individuals just continue to be from the planes and maintain their opinions to them selves.
Flight 686 dec 26 2015 My partner & i had been advised the wrong transfer terminal gate in charlotte on airplane planning to freeport in lieu of nassau. I went to flight attendant powering counter to make clear flight. He looked at me amusing After i stated nassau smirked by no means looked at my ticket to explain Place This flight was one hour delayed so there was no rush.
I following discovered that there was no Obligation Cost-free on board. In spite of remaining advised by the flight attendant that Responsibility Totally free were discontinued 18 months before, I are aware that we ordered objects very last March.
Keep in mind, pupils really need to resister just before asking any query as username and password required for that.
I wished to give kudos to Gary Tourney, who helped me in Pittsburgh on April sixth. He went to lots of difficulty to discover me One more flight and also to reroute my luggage. Gary was pleasurable and helpful and calm, and I really appreciated how challenging he worked to help me.
I attempted getting in contact with AA for restitution and acquired a “variety letter†apologizing for my experience.
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about in which I set my bag from the overhead. It absolutely was an uncomfortable moment for me And that i frankly did under no circumstances enjoy this flight attendant’s particularly loud and arrogant Angle.
I wished to have a instant to get in touch with out the amazing consumer service Connie Sanders with your Dallas Business office gave my wife And that i in an extremely stress filled situation. Connie went higher than and outside of to make sure we were being looked after and her standard of consideration to repairing our trouble crammed working day was remarkable, she single handedly restored my faith in the Business and she justifies congratulations with the function that she does.
27th Oct. I flew from Chicago to Manchester on AA54. You made use of a B757 which was absolutely unsuitable for just a 7 hr journey. The seats spec/recline/legroom were what I might be expecting on a vacation charter or commuter flight of 1 hour. On top of that, the studying mild didn't do the job and apart from the movie there was no channel open for songs.
I had been delayed Read Full Article on Monday feb 15th 2 times in advance of becoming cancelled and bumped to Tuesday. Even though I had been disappointed I understood. Then at ten:30pm I get yourself a text saying my Tuesday flight was cancelled until Wednesday.